EXPERT JOURNAL OF MARKETING
Service Quality Measurement Using SERVQUAL. An Applied Comparative Study on Customer Perceptions and Expectations under an International Approach
RESEARCH
Monray, J. 2014. Service Quality Measurement Using SERVQUAL. An Applied Comparative Study on Customer Perceptions and Expectations under an International Approach. Expert Journal of Marketing 01/2014; 2(2):82-85. Access here
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